The suburb where you live.
*
Are you connected to the NBN?
*
Yes
No
If no, why not?
If no, are you ABLE to connect to the NBN?
Yes
No
My NBN connection is
*
Fibre to the Premises (FttP)
Fixed wireless (FW) (NBN antenna on roof)
NBN Skymuster Satellite
I'm connected to the internet, but I don't connect via the NBN (ADSL, mobile network data dongle, dial up etc)
I'm not connected to the internet
How did the NBN Installation process go?
*
Smooth, no problems
OK, but not as good as I hoped
Horrible, it was a nightmare
Not applicable
Comments on NBN installation process
The name of my Internet Service Provider is
The service I'm paying for is (Mb/s upload/download speeds)
100/40
25/5
12/1
I don't know
Other (write below)
If other...
How much do you pay per month for your service?
What are the typical speeds you get?
(You can test your connection to find out at www.speedtest.net
After the page loads, click on the Green BEGIN TEST button)
Write download speed first, then upload speed.
Which day and time of day did you run this test?
Select how much you agree or disagree with the following
My internet upload and download speeds are very consistent at various times of the day.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
My internet service is very reliable.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
I am satisfied with the overall service from my Internet Service Provider.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Overall I am very satisfied with the NBN.
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Are there any other particular problems/issues that you’ve had with the nbn or any comments you’d like to make?
What do you think that NBN Co could do to improve the service that’s provided in Geraldton?
What do you think that your Internet Service Provider could do to improve the service that’s provided in Geraldton?
Any other general comments you’d like to make?